FAQs

Bob Zabel

Question: What are shipping charges? Answer Standard Delivery – All 50 States: $0.00 – $25.00=$4.95, $25.01 – $50.00=$7.95, $50.01 – $75.00=$9.95, $75.01 – $100.00=$10.95, $100.01 – $150.00=$12.95, $150.01 – $200.00=$14.95, $200.01 – $300.00=$16.95, Over $300.00=$18.95. Please contact us at web@nemire-lures.com or call our order desk toll free at 800-232-9909 if you have an order that would like sent quicker than standard delivery or are not in one of the 50 States and we will work with you to get it to your door the most cost effective way for you! Question International Shipping Orders – The system will not accept my order with a address outside the U.S. Answer At present Nemire Lures are only exported through our retail distributors. Please contact us at web@nemire-lures.com and will will put you in touch with the closest distributor to you. Or please contact us at web@nemire-lures.com or call our order desk toll free at 800-232-9909 and we will try to accommodate. Question: How long will it take for my on-line order to get to me? Answer: Nemire Lures does it’s best to process all of our on-line orders the day we receive them, so you should receive your order in no more than 7 – 10 business days. Question: Do I have to pay sales tax on my on-line order from Nemire Lures? Answer: You do not have to pay sales tax on your on-line order unless you live in Arizona. In the state of Arizona we must add the cost of sales tax. Question: I want to place an online order, but is your web site really safe and secure? Answer: The security and safety of your personal information for your online purchase is of the utmost importance to us. Many measures are taken to ensure that purchasing Nemire Lures online is as safe and secure as possible. We use Secure Socket Layer (SSL) Protection on our order form. SSL encrypts (codes) your ordering information so that it can not be read by a third party during transmission. The most important aspect to security is doing business with a reputable company, like Nemire Lures. Trusted worldwide, we maintain the highest ethical standards placing us at the top of our industry. Nemire Lures reputation is built on our mission statement “ Manufacture High Quality Lures, produced by those with pride of workmanship, supported by unsurpassed customer service, and managed by those with experience, innovation, and dedication to provide the Sport fishing angler with the greatest possible opportunity for success and to enjoy his catch “, while developing solid, secure relationships with our customers. If you would like to speak to a live person, you may call the Nemire Lures order line: 1-800-232-9909. Nemire Lures hours are Mon-Fri 8 am – 5 pm. Question: Have you discontinued my favorite color and size lure? Is it possible you still stock it, but don’t show it on the web site? Answer: If the lure you are looking for is not on our web site, we may still have it in stock or can custom build a special size or color combination. At Nemire Lures we have made every attempt to show you the most productive and popular color and size choices on our site. But there are some color and size combos that are still on our shelves. Call the Nemire Lures order line: 1-800-232-9909 and ask about what you may not see, but is available! Question: I just invented a new fishing lure. Do Nemire Lures buy new lure inventions? Answer: Nemire Lures was founded on the creativity of the inventor John Nemire’s lure inventions. We do have the ability and capacity to manufacture lures, and if interested in taking your new lure invention to the market, feel free to call Nemire Lures and we can discuss the possibilities with you. Call Nemire Lures at 1-800-232-9909. Nemire Lures hours are Mon-Fri 8 am – 5 pm. Question: Do you publish a “paper” catalog? Answer: We do not publish a paper catalog at this time. Our web site is our catalog, and is currently located at www.nemirelures.com. Question: Do you offer wholesale pricing for distributors or retail establishments? Answer: Yes. Nemire Lures is a manufacturer and do sell through distribution and retail also. Minimum quantities do apply. Please contact Nemire Lures directly at 1-800-232-9909 for more information. Question: How do I cancel an order? Answer: Once an order has been entered, we can only cancel the order within 24 hours of receipt. To request cancellation of an order, please contact us directly at Nemire Lures at 1-800-232-9909. Please have your order reference number ready. Question: Which carrier does Nemire Lures use? Answer: 75% of all orders are shipped by UPS Ground Service. Generally, packages weighing less than 2 pounds are shipped by Priority Mail. UPS delivery in the continental U.S. is usually within five (5) business days. The other 25% are shipped via US Priority Mail or International Air Mail. Mail delivery in the continental U.S. is usually within seven (7) business days, Monday through Saturday. Express and 2nd Day Air services are available upon request. Please call our toll free order line at 1-800-232-9909 for a quote on express shipping. Orders ship from our Tempe, AZ warehouse. Question: Does Nemire Lures ship to addresses outside the continental U.S.? Answer: We ship to the 50 United States, Guam, Puerto Rico, and to APO/FPO addresses; however, due to the May 2007 Postal Rate Increase many packages shipping to these areas will incur additional shipping charges. We also ship to select international addresses please email info@nemirelures.com.com for a quote or place your order online and we will automatically email you a shipping quote if the U.S.A. calculated shipping cost does not already cover the charges. Question: Why is the connection fast sometimes and slow at other times? Answer: Your connection may be delayed by one of the many servers it travels through to reach www.Nemirelures.com. At this point in the evolution of the Internet, this can be a common occurrence over which we have no control. Shopping early in the day or later in the afternoon may be a solution to this particular problem.

2008-11-18T18:17:09-08:00

faqs 706902

2008-11-18T18:17:09-08:00

221932

FAQs 2009-07-15T17:29:52-07:00 *Question:* What are shipping charges? *Answer* Standard Delivery - All 50 States: $0.00 - $25.00=$4.95, $25.01 - $50.00=$7.95, $50.01 - $75.00=$9.95, $75.01 - $100.00=$10.95, $100.01 - $150.00=$12.95, $150.01 - $200.00=$14.95, $200.01 - $300.00=$16.95, Over $300.00=$18.95. Please contact us at web@nemire-lures.com or call our order desk toll free at 800-232-9909 if you have an order that would like sent quicker than standard delivery or are not in one of the 50 States and we will work with you to get it to your door the most cost effective way for you! *Question* International Shipping Orders - The system will not accept my order with a address outside the U.S. *Answer* At present Nemire Lures are only exported through our retail distributors. Please contact us at web@nemire-lures.com and will will put you in touch with the closest distributor to you. Or please contact us at web@nemire-lures.com or call our order desk toll free at 800-232-9909 and we will try to accommodate. *Question:* How long will it take for my on-line order to get to me? *Answer:* Nemire Lures does it’s best to process all of our on-line orders the day we receive them, so you should receive your order in no more than 7 - 10 business days. Question: Do I have to pay sales tax on my on-line order from Nemire Lures? Answer: You do not have to pay sales tax on your on-line order unless you live in Arizona. In the state of Arizona we must add the cost of sales tax. Question: I want to place an online order, but is your web site really safe and secure? Answer: The security and safety of your personal information for your online purchase is of the utmost importance to us. Many measures are taken to ensure that purchasing Nemire Lures online is as safe and secure as possible. We use Secure Socket Layer (SSL) Protection on our order form. SSL encrypts (codes) your ordering information so that it can not be read by a third party during transmission. The most important aspect to security is doing business with a reputable company, like Nemire Lures. Trusted worldwide, we maintain the highest ethical standards placing us at the top of our industry. Nemire Lures reputation is built on our mission statement “ Manufacture High Quality Lures, produced by those with pride of workmanship, supported by unsurpassed customer service, and managed by those with experience, innovation, and dedication to provide the Sport fishing angler with the greatest possible opportunity for success and to enjoy his catch “, while developing solid, secure relationships with our customers. If you would like to speak to a live person, you may call the Nemire Lures order line: 1-800-232-9909. Nemire Lures hours are Mon-Fri 8 am - 5 pm. Question: Have you discontinued my favorite color and size lure? Is it possible you still stock it, but don’t show it on the web site? Answer: If the lure you are looking for is not on our web site, we may still have it in stock or can custom build a special size or color combination. At Nemire Lures we have made every attempt to show you the most productive and popular color and size choices on our site. But there are some color and size combos that are still on our shelves. Call the Nemire Lures order line: 1-800-232-9909 and ask about what you may not see, but is available! Question: I just invented a new fishing lure. Do Nemire Lures buy new lure inventions? Answer: Nemire Lures was founded on the creativity of the inventor John Nemire’s lure inventions. We do have the ability and capacity to manufacture lures, and if interested in taking your new lure invention to the market, feel free to call Nemire Lures and we can discuss the possibilities with you. Call Nemire Lures at 1-800-232-9909. Nemire Lures hours are Mon-Fri 8 am - 5 pm. Question: Do you publish a "paper" catalog? Answer: We do not publish a paper catalog at this time. Our web site is our catalog, and is currently located at www.nemirelures.com. Question: Do you offer wholesale pricing for distributors or retail establishments? Answer: Yes. Nemire Lures is a manufacturer and do sell through distribution and retail also. Minimum quantities do apply. Please contact Nemire Lures directly at 1-800-232-9909 for more information. Question: How do I cancel an order? Answer: Once an order has been entered, we can only cancel the order within 24 hours of receipt. To request cancellation of an order, please contact us directly at Nemire Lures at 1-800-232-9909. Please have your order reference number ready. Question: Which carrier does Nemire Lures use? Answer: 75% of all orders are shipped by UPS Ground Service. Generally, packages weighing less than 2 pounds are shipped by Priority Mail. UPS delivery in the continental U.S. is usually within five (5) business days. The other 25% are shipped via US Priority Mail or International Air Mail. Mail delivery in the continental U.S. is usually within seven (7) business days, Monday through Saturday. Express and 2nd Day Air services are available upon request. Please call our toll free order line at 1-800-232-9909 for a quote on express shipping. Orders ship from our Tempe, AZ warehouse. Question: Does Nemire Lures ship to addresses outside the continental U.S.? Answer: We ship to the 50 United States, Guam, Puerto Rico, and to APO/FPO addresses; however, due to the May 2007 Postal Rate Increase many packages shipping to these areas will incur additional shipping charges. We also ship to select international addresses please email info@nemirelures.com.com for a quote or place your order online and we will automatically email you a shipping quote if the U.S.A. calculated shipping cost does not already cover the charges. Question: Why is the connection fast sometimes and slow at other times? Answer: Your connection may be delayed by one of the many servers it travels through to reach www.Nemirelures.com. At this point in the evolution of the Internet, this can be a common occurrence over which we have no control. Shopping early in the day or later in the afternoon may be a solution to this particular problem.